Privacy Policy - 639CLUB Data Protection Commitment

Your trust is the cornerstone of the 639CLUB Casino experience, and we safeguard it with an unwavering commitment to data protection. This is not just a document; it is our pledge. The 639CLUB Privacy Policy outlines precisely how we handle your information with the utmost seriousness, adhering to the strict regulations of the Philippines. We believe transparency is paramount for every player who enjoys our slots, live casino, sabong, and sports betting. This Privacy Policy is your assurance that your personal data is managed, protected, and processed with the highest level of integrity and security, ensuring your peace of mind while you play.

1. Introduction to the 639CLUB Privacy Policy

Welcome to the 639CLUB platform. We, operating as 639CLUB, take our duties under the Philippines’ Data Privacy Act of 2012 (Republic Act No. 10173) and its associated regulations (“Privacy Laws”) with the highest level of seriousness. We are fundamentally committed to respecting the privacy rights and concerns of all players who register an account to use our Services on the 639CLUB website and mobile application (the “Platform”). Our extensive gaming portfolio includes slots, card games, live casino, fishing, lottery, and betting on sabong, sports, and esports. This comprehensive Privacy Policy is crafted to help you understand how we collect, use, disclose, and/or process the personal data you entrust to us.

“Personal Data” refers to any information, whether true or not, about an individual who can be identified from that data, or from that data combined with other information we have or are likely to have access to. Common examples include your name, contact information, and identification number.

By using our Services, registering for an account, visiting our Platform, or accessing our diverse gaming options, you acknowledge and agree to the practices, requirements, and policies outlined in this Privacy Policy. Consequently, you hereby consent to our collection, use, disclosure, and processing of your personal data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE REFRAIN FROM USING OUR SERVICES OR ACCESSING OUR PLATFORM.

We reserve the right to amend this Privacy Policy at any time. Should changes occur, we will notify you by posting the amended Policy on our Platform. Your continued use of the Services shall constitute your acknowledgment and acceptance of these changes.

2. When 639CLUB Collects Your Personal Data

We may and are likely to collect personal data about you in various situations. These instances primarily occur:

When you register for an account and/or use our Services or Platform.
When you enter into any agreement or provide documentation related to your interactions with us.
When you interact with us directly, such as through telephone calls (which may be recorded for quality assurance), letters, emails, social media platforms, or face-to-face meetings with our support agents.
When you use our electronic services or interact with us via our application. This includes, without limitation, the use of cookies when you browse our application or website.
When you grant specific permissions on your device to share information with our application.
When you link your 639CLUB account with a social media account or use other social media features, in line with the provider’s policies.
When you carry out transactions, such as deposits and withdrawals, through our Services.
When you provide us with valuable feedback or file complaints.
When you submit your personal data to us for any given reason.

This list is not exhaustive but outlines the most common scenarios where your personal data may be collected to enhance your gaming experience.

3. What Data Does 639CLUB Collect?

The personal data that we may collect from our players includes, but is not limited to, the following:

Full name;
Email address;
Date of birth;
Billing and/or residential address;
Bank account and payment information (e.g., Gcash, PayMaya details);
Telephone number;
Gender;
Technical information sent by the device(s) used to access our Services;
Information about your network and the accounts you interact with;
Photographs, audio, or video recordings for verification purposes;
Government-issued identification (e.g., Passport, Driver’s License) or other data required for due diligence, Know Your Customer (KYC), and fraud prevention;
Marketing and communication preferences;
Usage and transaction data, including details about your game history, searches, and the content you interact with on the Platform;
Location data;
Any other information you provide when using our Services.

You agree to submit only accurate and not misleading information, and you consent to inform us of any changes. Furthermore, we reserve the right to require additional documentation to verify the information you have provided.

3.1 Data from Social Media Accounts

If you register on our Platform using a social media account (e.g., Facebook, Google), or link your 639CLUB account to such, we may access information you have voluntarily provided to that social media provider. We will manage and use this personal data in strict accordance with this Privacy Policy.

3.2 Your Right to Opt-Out

If you do not want us to collect the aforementioned data, you may opt out at any time by notifying our Data Protection Officer in writing. However, please note that opting out may significantly affect your ability to use our Services and Platform.

4. How We Use Your Information

As with most online platforms, your device sends information that is logged by our web servers. This typically includes your device’s IP address, operating system, browser type, mobile device characteristics, unique device identifier (UDID or MEID), and referring website address. This information helps us understand how players use our site and is linked to your account if you are logged in.

4.1 Location & Device Information

Our mobile applications may collect precise location information using technologies like GPS and Wi-Fi. We process this data to provide location-based services, deliver relevant content, or allow you to share your location with other players as part of our Services. You can typically withdraw this permission through your device settings.

4.2 The Core Purposes of Data Processing at 639CLUB

We may collect, use, and/or process your personal data for one or more of the following purposes:

To process your registration and transactions with us.
To manage, operate, and administer your use of and access to our Services and Platform.
To respond to your requests, complete transactions, and notify you of service issues.
To enforce our Terms of Service.
To protect the personal safety and rights of others.
For identification, verification, and due diligence purposes.
To maintain and administer software updates required for the smooth operation of our Services.
To facilitate customer service and respond to your inquiries.
To contact you regarding your account and our Services. You acknowledge that this may involve disclosing certain personal data on envelopes or mail packages.
To allow other players to interact or connect with you on the Platform.
To conduct research, analysis, and development activities (including data analytics and profiling) to improve our Services and enhance your customer experience.
For marketing and advertising, including sending you promotional materials about products and services from us or our partners. You can unsubscribe from marketing communications at any time.
To respond to legal processes or comply with applicable laws and regulatory requirements in the Philippines.
To produce statistics and research for internal and statutory reporting.
To carry out screening activities, including background checks, in accordance with legal or regulatory obligations.
To prevent or investigate any suspected violations of our Terms of Service, fraud, or unlawful activity.
To store, host, and back up your personal data, whether within or outside of your jurisdiction.
To facilitate a business asset transaction, such as a merger, sale, or acquisition.

5. Understanding Cookies at 639CLUB

We or our authorized partners may use “cookies” and other similar features to collect or share information related to your use of our Services or Platform. These features help us improve the Platform, offer new services, and enable our advertising partners to serve more relevant content to you. “Cookies” are small identifiers stored on your device that record data about how and when the Services are used. We may link cookie information to your personal data. You may refuse the use of cookies through your browser settings, but please note that this may limit your ability to use the full functionality of our Platform.

6. Data Protection and Retention at 639CLUB

We implement a variety of robust security measures to ensure the safety of your personal data on our systems. Player personal data is stored behind secured networks and is only accessible to a limited number of employees with special access rights. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

In addition, we will retain personal data in accordance with the Privacy Laws. This means we will destroy or anonymize your personal data when we have reasonably determined that the purpose for which it was collected is no longer being served by its retention and that retention is no longer necessary for any legal or business purposes.

7. Does 639CLUB Share Your Information?

In conducting our business, we may need to disclose your personal data to our third-party service providers, agents, affiliates, and other third parties, which may be located inside or outside the Philippines, for one or more of the aforementioned Purposes.

7.1 Sharing with Third Parties

Such third parties include, without limitation:

Our subsidiaries, affiliates, and related corporations.
Contractors, agents, service providers, and other third parties who support our business (e.g., logistics providers, financial service providers, marketing partners, data centers).
Governmental or regulatory authorities having jurisdiction over us.
A counterparty in a business asset transaction involving 639CLUB.

7.2 User Responsibilities

Players in possession of another player’s personal data through the use of the Services agree to comply with all applicable Privacy Laws. You are not permitted to use another player’s data for any reason other than to complete a transaction or respond to an inquiry without the express prior written consent of both the player and 639CLUB. You must also employ sufficient security measures and delete the data upon request or completion of the transaction.

8. Our Commitment to Player Age

The Services provided are strictly intended for individuals aged 21 and above. This is a core part of our commitment to responsible gaming. We do not knowingly collect or maintain any personal data from anyone under the age of 21. As a protective measure, we will close any accounts used exclusively by such individuals and will promptly remove and/or delete any personal data we believe was submitted by a player under the age of 21.

9. Third-Party Services and 639CLUB

Our Platform uses analytical tools and may offer third-party software applications for your use. These services have their own data collection practices.

9.1 Analytics and Applications

We use services like Google Analytics to understand how players use the Platform. The information generated by cookies about your use of the Platform will be transmitted to and stored by these providers. Additionally, third-party applications available through our Platform may access your identifiable information. We do not own or control these third-party products, and you are encouraged to read their respective privacy policies.

9.2 Third-Party Site Disclaimer

WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA THAT YOU PROVIDE ON THIRD-PARTY SITES. While we may link to or co-brand with other websites, these linked sites have separate and independent privacy policies and security arrangements. We hold no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Platform and welcome any feedback about them.

10. Managing Your Data with 639CLUB

You have control over your personal data. Below are the ways you can manage the information you have provided to us.

10.1 Withdrawing Your Consent

You may withdraw your consent for the collection, use, and/or disclosure of your personal data in our possession by sending an email to our official support channel at [email protected]. We will process such requests in accordance with this Privacy Policy and our legal obligations. However, withdrawing consent may mean we can no longer provide the Services to you, potentially requiring the termination of your account and any existing contract with us.

10.2 Accessing or Correcting Data

If you have an account with us, you can personally access and correct your personal data through the Account Settings page on the Platform. If you do not have an account or require further assistance, you may submit a written request to [email protected]. We will need sufficient information from you to ascertain your identity and process your request effectively.

11. Questions and Concerns? Contact 639CLUB

If you have any questions, concerns, or complaints about our privacy practices or your dealings with the Platform, we welcome you to contact us by e-mail at [email protected]. Our dedicated team is ready to assist you.

Conclude

This Privacy Policy serves as a testament to 639CLUB’s deep-rooted commitment to protecting your data. We understand that trusting an online platform with personal information requires confidence. Therefore, we proactively address concerns by implementing robust security and operating with full transparency under Philippine law. At 639CLUB Casino, your privacy is not an afterthought; it is integral to the world-class gaming experience we strive to provide. Your continued trust is our most valued asset, and we are dedicated to preserving it through diligent data stewardship and respect for your rights.